How to become a MoMo Agent in Ghana

Y’ello! To become an MTN MoMo agent, you must be registered as a LIMITED company with existing outlets ready to offer services under your company name. You must also provide the following documents:

  1. Business Registration Certificate
  2. A valid national photo ID (Voter’s ID/ National ID/ NHIS ID/ Driver’s License/ Passport/SSNIT ID).

You will also need to complete the forms below and submit to MTN begin the processing of your application.

Agent/Merchant Documentation Requirements

The following are required in order to meet the criteria for becoming an MTN momo agent.

 Agent Location and Structure

In accordance with EMI (E-money Issuer) guidelines, prospective Agents must also meet the required structure and location requirements below:

  • Permanent structure in the form of Brick and Mortar, Semi-permanent structure (Defined) is required for an Agent outlet. These structures should be placed within 50-100 meters radius.
  • Wooden structures popularly known as kiosks and Space2Space Umbrella outlets do not meet the standard requirement.

Agent Capital Requirement:

Agents are required to have a startup capital of at least GH¢ 4,000.

Processing of Documents

  1. Please note that MTN Mobile Money shall respond via email or phone to all applicants upon receipt of their application.
  2. Applications received shall be vetted to ensure they meet all requirements.
  3. Presenting fake documents in support of agent applications is a criminal offence and MTN Mobile Money reserves the right to reject any applications that do not meet the requirements above and take such action as may be necessary in respect thereof.
  4. Successful applicants shall be informed via email or phone about the status of their application.
  5. Processing of a successful application shall take a minimum or maximum of twenty-three (23) working days from the date on which the application is received.
  6. Successful applicants shall be notified via email or phone call upon completion of service.

Source: MTN


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